1. Overview
This website is operated by Caverjoy Laser Technology Co., Ltd. (“Caverjoy”) at wp.caverjoy.com. Throughout the site, the terms “we,” “us,” and “our” refer to Caverjoy. By accessing or purchasing from our website, you agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”).
2. Online Store Terms
You must be at least the age of majority in your state or province of residence to use this site. If you are under 16 years of age, you may not use the Site. If you are under the age of majority in your jurisdiction, you may use the Site only with the involvement of a parent or guardian.
You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or code of a destructive nature.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Except for payment card information, which is processed through encrypted channels, content you submit may be transmitted over networks that we do not control; however, we still apply the security measures described in our Privacy Policy.
4. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. All material is for general informational purposes only. Nothing in this section limits any non-waivable rights you may have under applicable consumer protection law.
5. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any service without notice.
6. Products or Services
Certain products may be available exclusively online. We make every effort to display product colors and images as accurately as possible. Product images and colors may vary by device display, and we do not guarantee that your display will be accurate.
7. Accuracy of Billing and Account Information
We reserve the right to refuse any order, including where we suspect fraud, unauthorized use, resale, violation of export controls, or breach of these Terms. You agree to provide accurate and complete billing and account information. We may limit or cancel quantities purchased per person, per order, or per account.
8. Optional Tools
We may provide access to third-party tools over which we have no control. Use of such tools is at your own risk.
9. Third-Party Links
Some content, products, and services may include materials from third parties. We are not responsible for any third-party websites. You should review the terms and privacy policies of any third-party site you visit.
10. User Comments, Feedback, and Other Submissions
If you send ideas or content to us, you agree that we may use such content for the purpose of providing the services you request, handling warranty or after-sales requests, and internal improvement. We will not use content you submit in connection with a warranty claim, complaint, or after-sales communication for marketing purposes unless you give separate consent. This section does not apply to content submitted under a separate written agreement and does not waive any non-waivable rights you may have under applicable law.
11. Personal Information
Submission of personal information is governed by our Privacy Policy, which forms part of these Terms.
12. Errors, Inaccuracies, and Omissions
We reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.
13. Prohibited Uses
You are prohibited from using the site or its content for:
- Any unlawful purpose;
- Harassment or abuse;
- Infringing on intellectual property;
- Uploading viruses or malicious code;
- Violating export control or sanctions laws.
14. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that the service will be uninterrupted or error-free. To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, or incidental damages. Nothing in this section excludes or limits liability that cannot be excluded or limited under applicable law, including liability for personal injury or death caused by our negligence, or for fraud or willful misconduct.
15. Indemnification
You agree to indemnify and hold harmless Caverjoy and its affiliates, employees, and partners from any third-party claim or demand arising from content you upload that infringes third-party intellectual property rights, or your use of the Site in violation of Section 13. This indemnification obligation does not apply to the extent the claim arises from our own negligence or violation of law.
16. Severability
If any provision is found to be unlawful or unenforceable, the rest shall remain valid.
17. Termination
These Terms are effective unless terminated by either you or us. We may suspend or terminate your access to the Site if you breach these Terms.
18. Entire Agreement; Incorporated Policies
These Terms and the following policies, each as amended from time to time and incorporated by reference, constitute the entire agreement between you and us:
- Privacy Policy
- Shipping Policy
- Return & Refund Policy
- Warranty Policy
If there is a conflict between these Terms and an incorporated policy, the incorporated policy controls with respect to the conflicting subject matter. Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection law.
19. Dispute Resolution; Binding Arbitration; Class Action Waiver
Scope. This Section applies to any dispute, claim, or controversy between you and us arising out of or relating to these Terms, the Site, or our products and services, except for: (a) claims that may be brought in small claims court; (b) claims involving intellectual property infringement or trade secrets; and (c) claims seeking temporary or permanent injunctive relief.
Informal Negotiation. Before initiating arbitration, you agree to send us a written notice of dispute at support@wp.caverjoy.com describing the nature of the dispute and the relief you seek, and to give us 30 days to resolve the dispute informally. If the dispute is not resolved within 30 days, either party may initiate arbitration.
Binding Arbitration. Except for the excluded claims above, disputes shall be submitted to [Arbitration provider, e.g., the American Arbitration Association (“AAA”)] for final and binding arbitration under its then-current Consumer Arbitration Rules. The seat of arbitration shall be [Los Angeles County, California, USA], unless the parties agree otherwise in writing. The arbitration shall be conducted in English. The arbitrator may award any relief permitted by these Terms but may not award relief expressly excluded by these Terms.
Class Action Waiver. To the maximum extent permitted by applicable law, you and we agree that any dispute will be arbitrated or litigated only on an individual basis and not as part of any class, collective, consolidated, or representative action. If this waiver is found unenforceable, the waiver shall be void as to the affected claim, and the remaining arbitration provisions shall continue to apply; in that case, the dispute shall be resolved on an individual basis in the courts specified in Section 20.
Fees. Arbitration fees shall be allocated in accordance with the arbitration provider’s consumer rules. If applicable law requires us to pay some or all of the filing fee for arbitration you initiate, we will pay it as required by law.
Opt-Out. You may opt out of this arbitration provision by sending written notice to support@wp.caverjoy.com within 30 days after you first agree to these Terms. Opting out will not affect your ability to use the Site or purchase products.
This Section does not limit your right to file a complaint with a regulatory authority or to seek non-waivable relief under applicable law.
20. Governing Law and Exclusive Jurisdiction
These Terms shall be governed by the laws of Hong Kong SAR, without affecting any non-waivable consumer protection rights under the laws of your state or country. If mandatory consumer protection laws of your state or country conflict with these Terms, those mandatory provisions control.
Except for disputes subject to arbitration under Section 19, you and we irrevocably consent to the exclusive jurisdiction of the courts of Hong Kong SAR for disputes arising out of these Terms; provided that (a) you may bring a small claims action in a court of competent jurisdiction where you reside, and (b) nothing in these Terms prevents you from filing a complaint with a consumer protection authority of competent jurisdiction.
21. Contact Information
Questions about the Terms of Service should be sent to:
Caverjoy Laser Technology Co., Ltd.
Email: support@wp.caverjoy.com
Telephone: +86 18601672919
Address: Room 1701, Unit 1, Building 1, No. 9 Industrial West Road, Songshan Lake, Dongguan, Guangdong, China
Website: wp.caverjoy.com