Section scope
Customer stories show how Z12 and C1 users work in real scenarios. Current content is editorial, with invented people, studios and project outcomes. It does not describe identifiable real customers.
Before launch, every story needs customer permission to publish, verified names, images, quotations, project process and results, and a record of the agreed scope.
Story structure
A complete story usually includes background, challenge, workflow and outcome. Background introduces the customer type and project goal, challenge describes the real difficulty, workflow explains the process, and outcome states only what the record supports.
Stories do not claim percentage improvements, sales growth, cost savings or machine performance. Any outcome claim needs supporting records.
Z12 story direction
Z12 stories can cover metal nameplates, equipment serial marking, jewellery engraving and small industrial marking. These scenarios show MOPA black marking, colour marking and deep engraving.
C1 story direction
C1 stories can cover custom signs, menu boards, packaging and handmade gifts. These scenarios show CO₂ laser cutting and engraving on wood, acrylic and leather.
More information
Real customer permission, publishable images, project outcomes and quotations will be added as the business grows. Cases, names and results in stories are invented and cannot be published as real customer stories.